Store Policies

 

Thank you for your purchase. We value you as a customer and believe quality should never be a compromise. No matter what product you're looking for, we guarantee reliability.

All Sales Are Final Policy

At Pink Lady Pearls Boutique, we take pride in providing quality products and excellent customer service. Please review our policy before placing your order.

Final Sale

  • All sales are final. We do not offer returns, exchanges, or refunds.

  • We strongly encourage customers to review our size chart and ensure they know their correct size prior to purchasing.

Defective, Wrong, or Damaged Items

  • If you receive an item that is defective, incorrect, or damaged, we will replace it with the same or a similar item if available.

  • If the product is no longer available, a store credit for the full amount paid will be issued.

  • To qualify, you must notify us within 2 days of delivery by emailing hello@pinkladypearlsboutique.com with the subject line:
    Return/Exchange & Order #

Store Credit

  • Store credits are valid for future purchases only.

  • Once a store credit is used, all sales are final and no further returns, exchanges, or credits will be issued.

Lost or Stolen Packages

  • Pink Lady Pearls Boutique is not liable for return packages that are lost or stolen in transit.

  • Customers are advised to keep proof of postage and/or a tracking number when returning items for replacement or store credit consideration.

We appreciate your understanding and thank you for shopping with Pink Lady Pearls Boutique.

Here’s a polished and professional version of your Local Pick Up Policy for Pink Lady Pearls Boutique:

Local Pick Up Policy

Pink Lady Pearls Boutique is happy to offer local pick up for customers residing in Hampton City, VA. Please review our policy below:

How It Works

  • At checkout, select Local Pick Up as your delivery option.

  • Orders will be available for pick up at our shipping studio located at:
    1702 Todds Lane, Hampton, VA 23666

  • Once your order is ready, you will receive an email confirmation with your designated pick up time.

Important Notes

  • No walk-ins are accepted. Orders must be placed online in advance.

  • Please arrive at your scheduled time. Your order will be brought outside the shipping studio for contactless pick up.

We kindly ask that all customers adhere to these guidelines to ensure a smooth and efficient pick up process. Thank you for supporting Pink Lady Pearls Boutique!



Thank you for being a valued customer and we genuinely appreciate your business!