Shipping Policy

Shipping Policy

Thank you for shopping with us! We value your business and are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.

Processing Time

  • Orders are processed within 2–3 business days (excluding weekends and holidays).

  • Once processed, you will receive a confirmation email with tracking information.

  • Custom Handmade Pieces:
    Custom and handmade orders require additional preparation time and are processed and shipped within 7-10 business days

     

Shipping & Handling

Shipping and handling charges are determined by your selected shipping method and are non-refundable, even in the event of a return or exchange.

Shipping Method Carrier Rate Estimated Delivery
Standard USPS/UPS $9.95 3–5 Business Days
2nd Day Air* USPS/UPS $18.95 2 Business Days
Next Business Day* USPS/UPS $23.95 1 Business Day

*Expedited shipping options apply to orders placed before 12:00 PM EST. Orders placed after this time will ship the following business day.

Additional Information

  • We currently ship within the United States only.

  • Customers are responsible for providing a complete and correct shipping address at the time of purchase.


    Pink Lady Pearls Boutique is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

    If an order is returned to us due to an incorrect address, additional shipping costs may be required before the order can be reshipped.

     

  • Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you have any questions regarding your shipment, please contact us at hello@pinkladypearlsboutique.com

Holiday Shipping Policy

We value your business and want to ensure you receive your order as smoothly as possible during the busy holiday season. Please review our holiday shipping guidelines below:

Holiday Closures

  • If your order is placed on or directly before a holiday, please note that post offices are closed and your order will ship the next business day.

Processing Time (Peak Season)

  • During the holiday peak season (November – December), our processing time is 3–4 business days due to higher order volumes.

  • Once processed, you will receive tracking details via email.

Final Sale Policy

  • Please note that all items are Final Sale during the holiday season. Returns, refunds, or exchanges are not accepted.

Additional Notes

  • We encourage customers to place orders early to avoid shipping delays caused by high carrier volumes during the holidays.

  • Once a package is accepted by the carrier, we are not responsible for delays caused by USPS, weather conditions, or other unforeseen circumstances.